We at Gahanna Pediatrics pride ourselves in providing access for sick children in a timely manner. We can always see ill patients the same day or the next day, if you call later in the afternoon. Note that a full check-up cannot be done during an ill visit.
Medicine checks and conferences are almost always scheduled at the end of the morning or the end of the day. This provides us ample opportunity to discuss complex problems or issues your child may be having.
Travel physicals are offered for travel to anywhere in the world. Please schedule these visits, if possible, at least four to six weeks before the departure date to ensure vaccines can be given if needed.
Ear piercing is offered by Dr. Heinmiller. He prefers to wait until babies are six months or older to pierce their ears. He will not pierce the cartilage of the ear or any other body parts.
Requests will be completed by 24 business hours. You will not receive a confirmation call about completion of your prescription. Calls will be made if there is an issue with your prescription. Annual physical exams and timely medication checks are necessary for refills to be completed.
Receiving a bill you do not believe is your responsibility? Call our billing department immediately at (614) 546-4283 while the problem can still be corrected. Insurance companies have timed filing limits for claims and appeals. Delayed action will leave you responsible for the balance.
Call Our Billing Department
Receiving a bill you do not believe is your responsibility?
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With many of our patient families asking: “why am I receiving an additional charge when my child was in for a well check?” Our billing department would like to share their explanation:
Most pediatric visits are either referred to as well checks or ill visits. These visits are both very
important to the medical care of your child and can sometimes happen simultaneously. Historically, insurance companies would not reimburse for simultaneous visits thus requiring
the patient to incur a second visit to address the significant illness or parental concern. This method was very difficult for many of our patients. We were relieved when insurance companies began reimbursing for simultaneous well checks, as well as ill visits. Some parents found it difficult to reconcile their explanation of benefits (EOB’S) as they were unaware of the possible dual charges during one visit. With that in mind, we would like to offer the following explanation:
The well check visit allows the provider to assess your child’s physical and emotional health as well as growth, development, nutrition, and risk assessment. We encourage parents or guardians to ask questions and discuss concerns, such as nutrition, sleep, hygiene, behavioral issues and age appropriate developmental milestones, etc. Occasionally, the provider may order laboratory or screening tests to further assess your child.
If your child has a significant issue or illness at the time of the well check visit, please be aware that it will require extra time and effort to establish a diagnosis and treatment. If that is the case, an extra charge will be incurred and a co-pay may be required. Please contact your insurance company with questions related to coverage of dual visits. If you anticipate addressing a significant concern during the well check visit, please contact our office to ensure proper time is scheduled either during the visit or by scheduling an additional visit.
If you have questions about the additional visit charge, please contact our billing department at 614-546-4283.
Store medicines and products in their original containers.
Lock medicines and household products where children cannot see or reach them.
Use child-resistant packaging. Replace the caps tightly.
Store household products in a different place from food and medicine.
Keep purses and briefcases out of children’s reach.
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